Administrative Support
- Scheduling appointments and meetings
- Managing emails and phone calls
- Data entry and record keeping
- Document preparation and organization
- Lease agreement drafting and management
Tenant Management
- Handling tenant inquiries and complaints
- Coordinating tenant move-ins and move-outs
- Screening potential tenants (background checks, references, etc.)
- Preparing lease renewal notices
- Managing tenant communication and notices
Marketing and Advertising
- Creating and managing property listings on websites and social media
- Designing marketing materials and brochures
- Running social media campaigns to promote vacant properties
- Writing and posting blog content to attract potential tenants
- Handling online reputation management
Property Maintenance Coordination
- Scheduling and coordinating maintenance and repairs
- Communicating with vendors and contractors
- Monitoring maintenance requests and ensuring timely completion
- Keeping maintenance records up to date
Financial Management
- Managing rent collection and following up on late payments
- Preparing and sending out monthly rent statements
- Assisting with bookkeeping tasks such as invoicing and expense tracking
- Preparing financial reports for property owners
- Managing property tax payments and renewals
Lease Management
- Preparing and managing lease agreements
- Assisting with lease renewals and terminations
- Ensuring compliance with local, state, and federal laws
Customer Service
- Providing 24/7 support to tenants and property owners
- Handling emergency calls and requests
- Offering virtual tours or property walkthroughs
Data Management and Reporting
- Maintaining property management software and databases
- Generating reports on occupancy rates, maintenance costs, etc.
- Analysing market trends and providing insights
Project Management
- Overseeing property renovation and improvement projects
- Coordinating with contractors, suppliers, and stakeholders
- Monitoring project timelines and budgets